Tags
Getting Started
Owner
ZachVerification
Purpose of This Section:
Identify and discuss what the information technology department represents from a business perspective. We will take into consideration different types of businesses that utilize a variety of technology in their environments and the teams that support these technologies.
In this section we will:
- Identify the meaning of IT
- Provide a breakdown of the different types of information technology departments/teams/and support you might find in the real-world
- Provide a fundamental understanding of the types of IT roles and and their responsibilities from entry-level to chief technology officer
What does information technology even mean?
- Computer, Networks, Telecom Systems
- Software & Applications
- Data & Information
- Internet (of Things)
- Cybersecurity
The Glue that Holds it All Together:
IT Departments & Teams
- What is IT?
- What is the IT Department? In House IT, MSPs, VARs, Mom & Pop Shops, School Districts, Hospitals, Manufacturing, etc
- Roles & Responsibilities
- Help Desk - Level 1
- Application Support
- Junior/Tier 2/Tier 3/Senior/Architect/ETC
- Network Admins/System Admins
- Security
- Programmers/Developpers
- Project Managers
- Devops
- Managers/Directors/CISOs
Policies and Procedures